Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988, we have guided individuals, families, and business owners through every step: clarifying where they stand, identifying all available options, and following a clear path to resolution. We do more than prepare forms or negotiate balances; we investigate the full story behind each tax issue, correct what must be corrected, and build strategies tailored to a client’s actual circumstances. What sets us apart is nearly four decades of hands-on tax experience, direct personal guidance without judgment, careful review of prior returns and records, IRS representation when appropriate, and continued support after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What types of clients does Tax Matters serve?
Tax Matters works with individuals, families, and business owners to help them understand their tax situation and pursue a clear resolution. We tailor solutions to each client's circumstances rather than using a one-size-fits-all approach.
How long has Tax Matters been in business?
We have been serving clients since 1988, bringing nearly four decades of hands-on tax experience to complicated cases. That longevity informs our careful review and strategic approach.
Do you only prepare tax forms?
No. While we do prepare forms and negotiate balances when needed, we also examine the full story behind a problem, correct errors, and develop a strategy based on the client's actual circumstances. This comprehensive approach helps achieve lasting resolution.
Can you represent me before the IRS?
Yes. Tax Matters provides representation before the IRS when appropriate and will discuss that option as part of your individualized plan. We aim to guide you through the process with direct, nonjudgmental support.
Will you continue helping after my immediate issue is resolved?
Yes. We offer continued support after the immediate problem is resolved to help prevent future issues and maintain compliance. Ongoing guidance is part of our commitment to long-term clarity and control.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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